Frequently Asked Questions
How do I receive my purchases?
After your payment is confirmed, you receive an email with a secure link to download your files. You can also find them at any time on your "My purchases" page.
What formats do you provide?
Most products are delivered as PDF (e-books and guides), video (courses) or bundles (pack). The exact contents are listed on each product page.
Can I access my purchases for life?
Yes. Once purchased, your files remain available in your account indefinitely, including any future updates.
Can I read my e-books on any device?
Yes. PDFs work on computer, tablet, smartphone and most e-readers.
Is my payment secure?
Absolutely. Payments are processed by Stripe, a PCI-DSS certified provider. We never see or store your card details.
What if a download does not work?
Contact us at contact@ebookly.sale and we will re-send your files immediately.
Are the products refundable?
Yes, under the conditions described in our Refund Policy.
Do you offer discounts or bundles?
We regularly offer promotions and bundles. Check the catalogue to see current offers.